FAQ'S
1. Accounts
2. Returns and Shipping
3. Printing and Decorating
4. Tips and Resources
What is an account?
Can I cancel or return my order?
Please refer to our full returns and refund policy.
What are your shipping times?
While not guaranteed, we try to have all orders placed and paid before 12pm AEDT sent out the same day.
Our estimated shipping times are:
- Metro VIC = 1-2 business days
- Regional VIC = 2-3 business days
- Metro NSW, QLD, SA = 2-3 business days
- Regional NSW, QLD, SA = 4-5 business days
- WA, TAS = 4-5 business days
- Regional WA, TAS = 5-7 business days
For International shipping, please contact orders@colourplane.world
Do you ship outside of Australia?
How do I add my design to your blanks?
Our blanks are ready for screen printing, DTG Printing, heat press printing, and embroidery.
You can find a list of our Colour Plane screenprinter & embroiderer partners here
Can I use my own labels in Colour Plane Blanks?
Yes, all of the labels that come in our garments are tearaway paper labels.
This means they can be easily removed and replaced with your own labels by you or your trusted screenprinter.
Can I get samples of Colour Plane garments?
Samples are available to purchase through our online store.
If you want to test your design on any of our blanks, you can download our flatlay templates here.
Do you offer printing/embroidery/relabelling?
We don’t do printing or relabelling, but we have partnered with some of the best screenprinters and garment finishers who do.
Want to know how to grow your brand?
Need tips about how to start making merchandise?
Keen to hear from some of the best in the business?
We've got you covered. We have over 100 episodes of the Colour Plane Podcast packed with value on starting and growing and apparel/creative business.